PRIVACY POLICY

Effective Date: October 6, 2026

Brand: DUH VOLI (duhvolishop@gmail.com)

At DUH VOLI, we respect your privacy. This policy outlines how we handle your personal information when you visit duhvoli.com, purchase products, or engage with our media content.

1. INFORMATION WE COLLECT

We collect only what is necessary to fulfill orders and operate our site:

  • Information You Provide: Name, shipping/billing address, email address, phone number, and payment information (handled securely via third-party processors like Shopify, Stripe, or PayPal).

  • Automatically Collected Data: Device information, browser type, IP address, and cookie data to ensure site performance, security, and basic analytics.

2. HOW WE USE YOUR DATA

We process your information to:

  • Fulfill, ship, and manage your orders and returns.

  • Communicate order updates, tracking details, and customer support responses.

  • Prevent fraud and maintain site security.

  • Comply with legal and tax obligations.

3. DATA SHARING & THIRD PARTIES

We do not sell or rent your personal data. We only share necessary data with trusted service providers who assist in operating our platform:

  • Fulfillment Partners: Printing, assembly, and logistics facilities in the US, Latvia, and China to print and deliver your orders.

  • Payment Processors: Secure gateways that process credit card and digital wallet transactions.

  • Platform Infrastructure: Analytics and web hosting platforms (e.g., Squarespace, Google Analytics).

4. COOKIES

We use essential cookies for site functionality (like keeping items in your cart) and basic performance analytics. You can adjust your browser settings to decline non-essential cookies at any time.

5. YOUR RIGHTS (US, EU, UK & INTERNATIONAL)

Depending on your location (including California, Colorado, Connecticut, Virginia, Canada, the EU, and the UK), you hold the following rights regarding your personal data:

  • Access & Portability: Request a copy of the personal information we hold about you.

  • Correction & Deletion: Request that we update incorrect details or delete your data.

  • Opt-Out: Opt out of marketing communications at any time via the unsubscribe link or by contacting us directly.

  • Non-Discrimination: We will never discriminate against you for exercising your privacy rights.

To exercise any of these rights or lodge an appeal regarding a data request, email us directly at duhvolishop@gmail.com. We respond to all verified requests within required statutory timelines (45–60 days).

6. DATA RETENTION & SECURITY

We retain personal information only as long as required to fulfill orders, resolve disputes, and satisfy legal/accounting requirements. We implement industry-standard technical measures to safeguard your information against unauthorized access.

7. MINORS

Our services are directed to adults 18 years of age or older. We do not knowingly collect or solicit personal data from children under 18.

8. CONTACT & UPDATES

We may update this policy periodically to reflect operational or legal changes. The latest version will always be posted here with an updated effective date.

For questions, data deletion requests, or privacy concerns, contact us at:

Email: duhvolishop@gmail.com

Brand: DUH VOLI